<table style="background-color: rgb(242, 211, 212); margin: 0; padding-top: 40px; padding-bottom: 40px" align="center" width="100%">
<tbody>
<tr>
<td align="center">
<div style="max-width: 600px; background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="center" style="margin: 0px auto; font-family: Arial, sans-serif; border-collapse: collapse; max-width: 600px; border-spacing: 0; background-color: rgb(255, 255, 255)">
<tbody>
<tr>
<td valign="top" bgcolor="#c51f26" align="center" style="padding: 20px 15px 20px 20px">
<h1 style="margin: 0; font-family: Arial, sans-serif; font-size: 34px; color: rgb(255, 255, 255); font-weight: bold; text-align: center">
XXX
<br>
</h1>
</td>
</tr>
<tr style="">
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="right" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 25px 65px 10px 65px" align="right">
<table>
<tbody>
<tr>
<td style="direction: rtl; padding: 10px 0 0 0">
<div>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
שלום רב ,
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
קריאה מספר ${id} שותפה איתך.
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
קטגוריה:
<b>
${category.name} - ${subcategory.name}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
טכנאי :
<b>
${technician}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
כותרת:
<b>
${subject}.
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
תיאור:
<b>
${description}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
הערות:
<b>
$UserShareComments
</b>
</span>
</span>
</span>
<br>
</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding: 0px 65px 10px 65px" bgcolor="#eef2f3">
<table style="border-collapse: collapse" align="right">
<tbody>
<tr>
<td bgcolor="#8f0e0e" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 13px; padding: 8px 12px">
<a style="color: rgb(255, 255, 255); text-decoration: none" href="$RequestLink" target="_blank">
צפייה בקריאה
</a>
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="center" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 10px 65px 10px 65px">
<hr>
<br>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr style="">
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="left" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 0px 65px 10px 65px" align="left">
<table>
<tbody>
<tr>
<td style="direction: ltr; padding: 10px 0 0 0">
<div>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Hello,
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Request Number ${id} has been shared with you.
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Category:
<b>
${category.name} - ${subcategory.name}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Technician :
<b>
${technician}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
The title of the request is:
<b>
${subject}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Description:
<b>
${description}
</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
הערות:
<b>
$UserShareComments
</b>
</span>
</span>
</span>
<br>
</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding: 0px 65px 25px 65px" bgcolor="#eef2f3">
<table style="border-collapse: collapse" align="left">
<tbody>
<tr>
<td bgcolor="#8f0e0e" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 13px; padding: 8px 12px">
<a style="color: rgb(255, 255, 255); text-decoration: none" href="$RequestLink" target="_blank">
View Request
</a>
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td bgcolor="#28313a">
<table style="border-collapse: collapse; width: 600px; max-width: 600px; margin: 0 auto" cellspacing="0" cellpadding="0" border="0">
<tbody>
<table style="background-color: rgb(242, 211, 212); margin: 0; padding-top: 40px; padding-bottom: 40px" align="center" width="100%">
<tbody>
<tr>
<td align="center">
<div style="max-width: 600px; background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="center" style="margin: 0px auto; font-family: Arial, sans-serif; border-collapse: collapse; max-width: 600px; border-spacing: 0; background-color: rgb(255, 255, 255)">
<tbody>
<tr>
<td valign="top" bgcolor="#c51f26" align="center" style="padding: 20px 15px 20px 20px">
<h1 style="margin: 0; font-family: Arial, sans-serif; font-size: 34px; color: rgb(255, 255, 255); font-weight: bold; text-align: center">
Fox Group
<br>
</h1>
</td>
</tr>
<tr style="">
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="right" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 25px 65px 10px 65px" align="right">
<table>
<tbody>
<tr>
<td style="direction: rtl; padding: 10px 0 0 0">
<div>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
קריאת שירות חדשה : ${id}
</span>
</span>
</span>
<br>
</p>
<br>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
שלום ${technician.name} ,
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
קריאת שירות שהתקבלה בתאריך ${created_time} שויכה לטיפולך
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
נושא: ${subject}.
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
תיאור הפנייה :
<b>${description}.</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
קטגוריה : ${category.name} - ${subcategory.name}
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
שם המבקש : ${requester.name}
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
אנא טיפולך המהיר.
</span>
</span>
</span>
<br>
</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding: 0px 65px 10px 65px" bgcolor="#eef2f3">
<table style="border-collapse: collapse" align="right">
<tbody>
<tr>
<td bgcolor="#8f0e0e" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 13px; padding: 8px 12px">
<a style="color: rgb(255, 255, 255); text-decoration: none" href="$RequestLink" target="_blank">
צפייה בפנייה
</a>
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="center" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 10px 65px 10px 65px">
<hr>
<br>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr style="">
<td style="background-color: rgb(238, 242, 243)">
<div style="background-color: rgb(238, 242, 243)">
<table cellpadding="0" cellspacing="0" border="0" width="600" align="left" style="margin: 0px auto; border-collapse: collapse; max-width: 600px; border-spacing: 0" bgcolor="#eef2f3">
<tbody>
<tr>
<td style="padding: 0px 65px 10px 65px" align="left">
<table>
<tbody>
<tr>
<td style="direction: ltr; padding: 10px 0 0 0">
<div>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
A new request was recieved: ${id}
</span>
</span>
</span>
<br>
</p>
<br>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Dear ${technician.name},
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
A new request recieved on ${created_time}, has been assigned to you.
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Subject : ${subject}.
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Description:
<b>${description}.</b>
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Category: ${category.name} - ${subcategory.name}
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Requester Name: ${requester.name}
</span>
</span>
</span>
<br>
</p>
<p style="margin: 8px 0">
<span class="colour" style="color:rgb(0, 0, 0)">
<span class="font" style="font-family:Calibri, Arial, sans-serif">
<span class="size" style="font-size: 16px; margin: 8px 0px; line-height: 1.5;">
Please provide a quick response .
</span>
</span>
</span>
<br>
</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td style="padding: 0px 65px 25px 65px" bgcolor="#eef2f3">
<table style="border-collapse: collapse" align="left">
<tbody>
<tr>
<td bgcolor="#8f0e0e" style="font-family: Arial, sans-serif; font-weight: bold; font-size: 13px; padding: 8px 12px">
<a style="color: rgb(255, 255, 255); text-decoration: none" href="$RequestLink" target="_blank">
View Request
</a>
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td bgcolor="#28313a">
<table style="border-collapse: collapse; width: 600px; max-width: 600px; margin: 0 auto" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td style="font-family: sans-serif; vertical-align: top; padding-bottom: 25px; padding-top: 25px; font-size: 12px; color: rgb(255, 255, 255); background-color: rgb(197, 31, 38); text-align: center">
טלפון התמיכה - XXXXXXXX
<br>
אתם מוזמנים לפתוח לנו קריאה ב-
<a style="color: rgb(255, 255, 255);" href="XXX" target="_blank"> פורטל השירות והתמיכה </a>
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<br>
</div>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<br>
</div>